By Don Crocker, CEO/Executive Director

Don Crocker
Unfortunately, in the recent challenges posed by a difficult economic environment, many organizations find themselves in difficult, sometimes “crisis” situations where they need to decide a course of action designed to “turn around” the organization.
Many people ask, “What are the key elements needed to move the organization in a better, more sustainable, more practical direction?” Here are some thoughts:
- Someone must lead
- The leader must have a plan and a “team”
- The leadership team must engage with the plan
- You must focus on today and tomorrow, not yesterday
- You cannot exclusively “save” your way to organizational health
- Tough decisions must be made quickly, but with respect and thoughtfulness
- Marketing at this stage is about relationships and communication, not just brochures and advertisements
- There must be a lead spokesperson, all must be “on message,” and the message must be positive
- Fund raising must be focused, realistic, and targeted to the larger donors and/or grantmakers
- The board must allow itself to be restructured
- Organization restructuring must be an option
- The organization must have the discipline to follow each of these rules
The Support Center helps nonprofit organization in a turnaround situations.
>>> Turnaround Services
Urban Justice Center, a Support Center client, experienced great results from our work together, receiving kudos from one of their principal funders.
Over a six month period, Urban Justice staff responsible for an educational program that moves women from public assistance to gainful employment through post-secondary education worked with a Support Center consultant to accomplish a number of things:
- Strengthen program design and outcomes
- Improve proposals to foundations and corporations
- Develop a prospect list of new potential funders
After a recent meeting between Urban Justice and New York Women’s Foundation (who funded the work with the Support Center), the Interim Project Director, Gerni Oster, shared this comment with us:
“I wanted to let you know that we had our renewal meeting with New York Women’s Foundation and it went really well. The reason I wanted to update you was because not only did they love our program but they LOVED the proposal…..the committee said that they want to use the proposal as a model for how proposals should be done!!!! Your skills have helped us so much. Thank you for your dedication to the nonprofit world and the community we serve.”
>>> Consulting
Hi Pat (Volunteer Facilitator),
Thanks for putting on a great workshop (Writing Winning Grant Proposals). I learned a lot about writing grant proposals. I liked how you went into specific details and outlined different tips.
Because of the training, I am confident that if the situation arises, I will be able to put together a “winning” grant writing proposal. Thank you for your expertise.
–Everet

Everet Yi
Project PACT AmeriCorps VISTA Leader
Coalition for Asian American Children and Families