Moving the Needle

The Support Center recently provided a series of seven Management and Supervision workshops for Regional Economic Community Action Program (RECAP) employees.

Janet Waterston facilitated the sessions which covered:

• Building Supervisory Relationships
• Personality, Styles and Differences in the Workplace
• Conflict Management
• Dealing with the Difficult Employee
• Delegation
• Did You Hear What I Meant to Say?
• Performance Reviews

Sample of participant feedback:

Janet Waterston

“Excellent presenter, wonderful topics, great learning tools”

“Many of the topics discussed throughout the series will continue to be used throughout my career”

“This information can be utilized to enhance the skills of all employees to better serve our community”

“Providing leadership training offers a stronger foundation for supervising staff”

For information on bringing a customized workshop to your organization, contact Steve Damiano, 917-522-8302
sdamiano@supportcenteronline.org.

>>> Customized Training